F.A.Q.

Will there be extra precautions for COVID?

The Ottawa Christmas Market looks forward to welcoming guests and doing so in a way that’s safe for visitors, vendors and employees, in accordance with guidelines provided by the Government of Ontario and Ottawa Public Health.

But we can’t do it alone. It is the responsibility of each and every one of us to protect those around us.

VISITOR HEALTH PROMISE

ACCORDING TO OTTAWA PUBLIC HEALTH, AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. ALL GUESTS SHOULD EVALUATE THEIR RISK IN DETERMINING WHETHER TO ATTEND AN EVENT WHERE THEY MAY HAVE AN INCREASED RISK OF EXPOSURE.

Guests agree that they will not attend the Market if any one of the following is true on event day:

* Within the prior 14 days, they have tested positive for, or been exposed to someone who has tested positive for COVID-19.

* Within the prior 48 hours, they have experienced symptoms of COVID-19 identified here by Ottawa Public Health.

* Within the prior 14 days, they have traveled outside of Canada (does not apply to fully vaccinated individuals).

Visitors must follow all Market policies and posted instructions while attending the Market at Lansdowne.


FACE COVERINGS

Mandatory when social distancing is not possible. The mask must cover both the nose and mouth.

ENHANCED CLEANING


The Ottawa Christmas Market will conduct thorough cleaning of all spaces prior to each event.

Our staff will continuously clean and sanitize high-touch surfaces throughout the event.


SOCIAL DISTANCING

The Ottawa Christmas Market wishes visitor to maintain physical distance as much as possible in order to prevent spread of COVID-19.


VACCINATION REQUIREMENTS

Visitors are not required to show proof of vaccination to enter the Ottawa Christmas Market but we will require all guests (12 years and older) and to be fully vaccinated, which requires that 14 days have passed since your final dose to enter Santa’s Village for crafts and activities. Visitors will need to provide proof of vaccination along with photo identification in order to obtain entry. Other than for verified medical exemptions, proof of a negative COVID-19 test will not be accepted for admittance to Santa’s Workshop.

You can still enter the Ottawa Christmas Market without entering ‘Santa’s Workshops’, ‘Silent Night Disco’ , ‘SHA-BLAM Holiday Silent Disco’ and other indoor activities.


What is the address of the Ottawa Christmas Market?

The Ottawa Christmas Market is located at Lansdowne in the Casino Lac-Leamy Plaza, just North of the Aberdeen Pavilion – 1015 Bank St., Ottawa, ON, K1S 3W7

How do I get to the Ottawa Christmas Market?

If possible, we recommend taking public transportation to the Ottawa Christmas Market which is conveniently located near Bank St. and 6 and 7 OC Transpo bus routes.

All OC Transpo or Para Transpo trips will be offered at no charge throughout December.

To plan your trip, please click here.


Is there parking nearby?

There is parking on-site at the Ottawa Christmas Market. The availability in the parking lot depends on the day, time, weather, etc.

Our busiest times are typically weekends after 3PM. Click here for Parking alternatives.

When is the Ottawa Christmas Market open?

• Friday November 26, 2021 – 5 p.m. to 10 p.m.

• Saturday November 27, 2021 – 10 a.m. to 10 p.m.

• Sunday November 28, 2021 – 10 a.m. to 8 p.m.


• Friday December 3, 2021 – 5 p.m. to 10 p.m.

• Saturday December 4, 2021 – 10 a.m. to 10 p.m.

• Sunday December 5, 2021 – 10 a.m. to 8 p.m.


• Friday December 10, 2021 – 5 p.m. to 10 p.m.

• Saturday December 11, 2021 – 10 a.m. to 10 p.m.

• Sunday December 12, 2021 – 10 a.m. to 8 p.m.


• Friday December 10, 2021 – 5 p.m. to 10 p.m.

• Saturday December 11, 2021 – 10 a.m. to 10 p.m.

• Sunday December 12, 2021 – 10 a.m. to 8 p.m.

• Sunday December 12, 2021 – 10 a.m. to 8 p.m.

• Monday December 13, 2021 – 10 a.m. to 8 p.m.

• Tuesday December 14, 2021 – 10 a.m. to 8 p.m.


Is the Ottawa Christmas Market accessible to people with limited mobility or special needs?

Yes, the Ottawa Christmas Market is accessible to people with limited mobility or special needs. For more information please visit: https://www.tdplace.ca/oseg-accessible-service-policy/

Is the Ottawa Christmas Market a free event?

Yes, entry into the Market is free however some activities are paid, and some activities/events require registration.

What is the event schedule?

Click here for the complete schedule.

When is Santa on-site?

Click here for the Santa’s Schedule.

Are pets allowed?

Well-behaved pets are allowed at the Ottawa Christmas Market. However, it can be very busy and often not the most comfortable environment for pets to be walking around. Pets are not permitted on restaurant patios or inside restaurants due to health and safety regulations.

Learn more about the Santa Paws event on our Activities Page.


How do I become a vendor at future Ottawa Christmas Markets?

Fill out the form here and we will get in touch when it’s time to apply.

When will the Christmas Tree Lighting be?

The tree lighting will take place on the opening night of the Ottawa Christmas Market on Friday November 26, 2021 at 6:00 PM. It will also be broadcast on CTV Ottawa.

What are the hotel options?

Access the  Ottawa Tourism ‘Where to Stay webpage and find out about the options.

What are the shops and restaurants hours of operation at Lansdowne?

For all restaurant information on-site please click here.

For all shopping options on-site please click here

What are the Ottawa Farmers’ Market hours of operation?

Every Saturday and Sunday – November 27 – December 19 – 9 a.m. to 3 p.m.